At Royal Ride Rentals, we are committed to providing exceptional service and a seamless travel experience for our customers. As a travel service provider, we facilitate bookings with third-party suppliers, including airlines, hotels, and car rental companies. While we strive to assist you throughout the booking process, refund and cancellation policies are governed by the terms and conditions of these suppliers. Below is our policy regarding refunds and cancellations.
1. Service Fees
Royal Ride Rentals charges a service fee for arranging travel bookings, including flight reservations, hotel stays, car rentals, and itinerary planning. Please note that our service fees are non-refundable once a booking is confirmed, regardless of any cancellations made with the travel supplier.
2. Refunds for Travel Services
Since we process bookings through third-party suppliers, refund eligibility and processing depend on the policies of these providers, such as:
- Airlines
- Hotels
- Car rental companies
Each supplier has unique refund and cancellation terms, which we encourage you to review at the time of booking. Refunds may be subject to:
✔ Supplier-specific cancellation fees
✔ Fare restrictions (e.g., non-refundable tickets)
✔ Time-sensitive refund conditions (e.g., cancellations within 24 hours of booking vs. last-minute cancellations)
3. Refund Process
If you wish to cancel or request a refund for travel services booked through Royal Ride Rentals, please follow these steps:
1️⃣ Contact Us: Reach out to our support team for assistance with cancellations or refund requests. We will communicate with the travel supplier on your behalf.
2️⃣ Supplier Terms Apply: Refund amounts and eligibility depend on the terms set by the supplier. We will inform you of any applicable fees or penalties associated with your booking.
3️⃣ Processing Time: Once a refund is approved by the supplier, processing times may vary. Refunds typically take 7-14 business days to be processed, but this may depend on the supplier’s policies.
Important: Royal Ride Rentals does not control refund timelines set by third-party suppliers and is not responsible for any delays.
4. No Refunds for Non-Refundable Bookings
Some travel suppliers offer non-refundable booking options, particularly for discounted fares or promotional deals. In these cases:
❌ Once confirmed, non-refundable bookings cannot be canceled or refunded.
❌ Refunds are not available for “no-show” reservations.
Please review the cancellation policies of the travel provider before confirming your booking.
5. Changes & Modifications to Bookings
If you need to modify your booking (e.g., change travel dates, destinations, or upgrade services), please note:
✔ Any additional charges imposed by the supplier will be your responsibility.
✔ Not all modification requests can be approved by the supplier.
✔ Change fees or fare differences may apply.
✔ Non-refundable bookings cannot be modified without incurring full costs.
6. Travel Insurance
We highly recommend purchasing travel insurance to protect your trip investment. Travel insurance may provide coverage for cancellations, trip interruptions, and unforeseen events. Please note that refunds for travel insurance policies are subject to the terms of the insurance provider.
7. Force Majeure & Unforeseen Events
In the event of unexpected circumstances beyond our control (e.g., natural disasters, political unrest, pandemics), refunds and cancellations will be subject to the policies of the individual suppliers. While Royal Ride Rentals will assist in communicating with suppliers, we cannot guarantee refunds in such cases.
8. How to Request a Refund or Cancellation
If you wish to cancel a booking or request a refund, please follow these steps:
📞 Contact Royal Ride Rentals: Provide your booking details and reason for cancellation.
📩 Supplier Coordination: We will liaise with the supplier to determine refund eligibility.
💡 Service Fee Reminder: Our service fees are non-refundable, and refunds depend on the policies of the travel supplier.
9. Contact Us
If you have any questions regarding refunds, cancellations, or booking modifications, feel free to reach out:
📞 Phone: +1-888-447-6305
📧 Email: info@royalriderentals.com
By using Royal Ride Rentals, you agree to this Refund & Cancellation Policy. Please ensure you review the terms of travel suppliers before finalizing your booking.